Privacy Policy

We collect information in the following ways:

• Personal Information: Name, email address, phone number, address, and other contact details you provide when inquiring about our programs, applying for admission, or registering for events.
• Student Information: Academic records, attendance, health information, emergency contacts, and other educational data for enrolled students.
• Website Usage: IP address, browser type, pages visited, time spent on site, and other analytics data collected through cookies and similar technologies.
• Communications: Records of our communications with you, including emails, phone calls, and meeting notes.

We use your personal information for the following purposes:

• Educational Services: To provide educational programs, manage student enrollment, track academic progress, and communicate with students and parents.
• Communication: To respond to inquiries, send important school updates, newsletters, and event notifications.
• Website Improvement: To analyze website usage patterns and improve our online services and user experience.
• Legal Compliance: To comply with educational regulations, legal requirements, and safety obligations.
• Emergency Situations: To contact parents/guardians in case of emergencies or important school-related matters.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Educational Partners: With authorized educational service providers who assist in delivering our programs (subject to confidentiality agreements).
• Legal Requirements: When required by law, court order, or government regulation.
• Safety and Security: To protect the safety and security of students, staff, and the school community.
• Parent/Guardian Access: Student information is shared with parents/guardians as appropriate for educational purposes.
• Service Providers: With trusted third-party services that help us operate our website and school systems (under strict data protection agreements).

We implement comprehensive security measures to protect your personal information:

• Technical Safeguards: Secure servers, encryption, firewalls, and access controls to protect against unauthorized access.
• Physical Security: Secure facilities with restricted access to areas where personal information is stored.
• Administrative Controls: Staff training on data protection, background checks, and confidentiality agreements.
• Regular Updates: Ongoing security assessments and updates to our protection systems.

Our website uses cookies and similar technologies to:

• Essential Functions: Enable basic website functionality and user authentication.
• Analytics: Understand how visitors use our website to improve user experience.
• Preferences: Remember your language settings and other preferences.

You can control cookie settings through your browser preferences. For detailed information about our cookie usage, please see our Cookie Policy.

Our website may contain links to third-party websites or use third-party services:

• External Links: We are not responsible for the privacy practices of external websites. Please review their privacy policies before providing personal information.
• Educational Tools: We may use third-party educational platforms and tools that have their own privacy policies.
• Social Media: Our social media presence is governed by the respective platforms' privacy policies.

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information (subject to legal and educational requirements).
• Portability: Request a copy of your personal information in a structured format.
• Objection: Object to certain processing of your personal information.
• Withdrawal: Withdraw consent for voluntary data processing activities.

To exercise these rights, please contact us at privacy@plookpanya.ac.th.

We retain personal information for different periods depending on the type of information and purpose:

• Student Records: Maintained according to educational regulations and accreditation requirements (typically 7-10 years after graduation).
• Application Data: Kept for 2 years for unsuccessful applications, permanently for enrolled students.
• Website Analytics: Anonymized data retained for up to 26 months.
• Communication Records: Retained as long as necessary for educational purposes and legal compliance.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Privacy Officer: privacy@plookpanya.ac.th
• Phone: +66-44-927111
• Mail: Plookpanya School, Privacy Office, Nakhon Ratchasima, Thailand

We will respond to your inquiries within 30 days of receipt.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes:

• Notice: We will provide notice through our website, email, or other appropriate means.
• Effective Date: Changes will be effective from the date specified in the updated policy.
• Review: We encourage you to review this policy periodically to stay informed about our privacy practices.

Your continued use of our services after changes are made constitutes acceptance of the updated policy.